- How do I choose a natural stone contractor?
- What is the best product for my kitchen countertops?
- Is it difficult to care for natural stone countertops?
- Do granite countertops need to be sealed?
- Are natural stone countertops prone to staining?
- Does RS Granite World offer any type of warranty against stains?
- How do I get started with my project?
A: Granite is igneous rock, which provides a clue to its origins. "Igneous" come from the Latin igneus meaning "fire" (also the root word of ignite) and indicates that it was formed by liquid, fiery magma and melted just like volcanic lava.
In fact, its chemical composition is similar to that of lava. However, unlike lava, the molten rock never reached the surface. It solidified deep inside the earth, where it slowly cooled and crystallized.
The granite that comes from the Canadian Shield is estimated to be approximately 3.8 billion years old.
Splits and rifts caused by the earth's plates shifting (due to seismic activity) forced the granite to the surface in the Precambrian age, more than 570 million years ago. Luckily for us, the Canadian Shield is known around the world for producing some of the most beautiful, durable granite in the world. ▲ top
A: Because it is so multi-purpose, durable and -in our estimation- the most beautiful stone on earth, granite is much sought after for use in large scale architectural and urban construction projects, as well as consumer products such as garden accents and memorials.
RS Granite World sells its blocks & slabs for a variety of applications, as well as specializes in monuments and bases for bronze memorials. We also focus on producing high-quality landscape items such as cobblestones & edging, paving stones and curbing, benches & tables, barriers, boulders for signage and millstones. With such versatility, granite has endless possibilities! ▲ top
A: The best thing to do in your search for a qualified stone contractor is to ask questions:
Ask your friends and family, as well as other professional contractors, for referrals and recommendations.
Ask contractors for free estimates, and make sure to ask the representative questions when they arrive.
It also helps to discuss your project in detail, and give the representative a good idea of your expectations.
Ask contractors for references and be sure to check them.
Ask if there is a showroom available so that you can view the workmanship of the contractor.
Ask contractors about their products and procedures.
Make sure that the natural stone that is offered is not “commercial grade” or substandard in any way, and find out where their stone is provided from.
Also make sure that none of their work is contracted out to avoid the hassle of multiple sub-contractors.
Ask to see proper licensing and insurance information.
Ask if the contractor has any professional affiliations with organizations that can vouch for their industry skill level and commitment to service.
Ask about turnaround time and be sure not to sign any agreements unless you completely understand all the terms presented and everything you and the contractor have agreed to is included.
Communication is very important to ensure you are choosing a competent company.
Choose a contractor you feel comfortable working with; one that you believe is skilled and trustworthy. ▲ top
A: Without a doubt, natural stone is the best product available for any kitchen.
Laminate and other solid surface countertops have become outdated, and natural stone has a classic beauty that will always last.
Of the natural stones, marble is the softest and is more widely used in bathrooms and other areas with limited amounts of traffic and heavy-duty use.
Silestone countertops, which are 93% natural quartz, are a good choice if you are looking for a more uniform look on your countertop.
Silestone has the built-in antimicrobial protection of Microban and a 15 year warranty.
It is also heat, scratch and stain resistant.
Granite is completely natural and is the most durable and longest lasting product available.
It can resist heat up to thousands of degrees, and diamonds (which is what granite polishing pads are comprised of) are the only stone harder than granite, making it virtually impossible to scratch.
Granite is easy to clean and will not stain under normal use (see section regarding care of natural stone).
In addition, no two pieces of granite are exactly the same, so it is easy to achieve a personal, unique look.
Other natural stones, such as travertine, limestone and slate can also be used for countertops, but require much more maintenance as they typically come with a rough, unpolished finish, similar to a honed or flamed finish. ▲ top
A: Taking care of natural stone is actually very simple, and requires just about as much maintenance as any other countertop.
Usually, all you need is warm water, soap or mild dishwashing liquid and a soft, clean cloth to thoroughly clean and maintain your countertops.
With any counter, whether it be laminate or marble, it is best to wipe up spills immediately, and protect countertop surfaces with coasters, placemats, or trivets.
However, with natural stone countertops you do want to avoid using abrasive cleaners, such as ammonia or bleach.
In addition, with the quartz gemstone surface of Silestone, you get the added protection of Microban, which cannot be found in any other countertop product on the market.
Microban fights the growth of microbes such as odor-causing bacteria, mold and mildew 24/7 for the life of the product.
While Microban is not a substitute for normal cleaning practices, it does make Silestone easier to clean and keep clean. ▲ top
A: Because natural stone is porous, it is recommended that a sealant be applied to the surface of the stone to help protect its natural properties.
RS Granite world will recommend the granite to be sealed twice a year, RS Granite will sealed the granite countertops the first time for you; and will show you the 2 easy steps to do it your self. ▲ top
A: Because all natural stone is porous, it may tend to soak up stains.
However, this is actually to the customer's advantage.
You can reverse the stain by applying a chemical poultice paste, which will absorb the spill.
After the paste is thoroughly dry, it is wiped off and the stain should be completely removed.
You can actually make this paste at home with a mix of baking soda and club soda. ▲ top
A: Please see our Stain Protection Guarantee:
STAIN PROTECTION GUARANTEE (Limited Warranty)
Rs Granite World. Hereby warrants that for as long as the granite countertop installed by RS Granite World.
Is in the original purchaser's possession RS Granite World.
Will, at the company's discretion, either repair or replace any portion of the countertop that has been stained by any food or beverage product suitable for human consumption.
Whether the portion is to be replaced or repaired will be ultimately determined by a representative of RS Granite World, and the work will be done at no cost to the original purchaser.
This warranty does not cover any staining as a result of neglect or abuse, nor does it cover stains from any items other than food or beverage products. ▲ top
A: The best way to begin your project is by contacting us for a complimentary consultation so that we can take precise measurements and determine the amount of your square footage.
Once the measurement is completed, we invite you to visit our office so that you may view and select the granite slab you want for your countertops.
You may also view optional sinks and faucets which are available for purchase as well.
We can then finalize the details of your project and payment options (cash or check).
Once everything is set, your beautiful new countertops will be installed within a week or less! ▲ top